Consent & Data Collection

By using our website, you agree to this Privacy Policy.

We collect personal data when:
You contact us directly (e.g., name, email, phone number, message content).
You create an account (e.g., name, company, address, email, phone number).
You interact with our website (e.g., analytics tracking, cookies).

We only collect necessary data to provide and enhance our services.

User Data Protection & Security

We employ strong technical and organizational measures to safeguard your data. However, since no online system is 100% secure, we encourage users to take precautions, such as using strong passwords and enabling two-factor authentication (2FA) where available.

For details on data protection procedures, refer to our Privacy Policy.

How We Use Your Information

We process personal data for the following purposes:
Providing, operating, and improving our website.
Enhancing user experience with personalized content.
Understanding user behavior for analytics.
Developing new products & features.
Communicating with you, including support, updates, and promotions.
Preventing fraudulent activities and ensuring security.

Log Files & Tracking

Like most websites, Skinrealm collects log files for analytics. These include:
IP addresses
Browser type
Internet Service Provider (ISP)
Time stamps & referring pages
Click counts & navigation paths

This data helps us analyze trends and optimize your experience.

Purchasing & Delivery of Virtual Goods

When buying digital items through Skinrealm, users receive a redeemable code that allows them to claim their purchased skins.

Important Notice: Skinrealm is not responsible for delays caused by Steam’s trading policies, including trade restrictions, security verifications, or cooldown periods.

Third-Party Services & Advertisers

We may work with third-party advertisers who use:
Cookies
JavaScript
Web Beacons

These technologies help personalize ads and track marketing performance.
Skinrealm does not control these third-party cookies.

Managing Cookies: You can disable cookies in your browser settings.

Dispute Resolution

If you have privacy concerns, contact [email protected] for resolution.

Users in the European Economic Area (EEA) may escalate complaints to their local data protection authority.

For users outside the EEA, disputes are handled under local data protection laws.

All disputes related to this Privacy Policy are governed by the laws of Estonia and subject to Estonian courts.

GDPR Data Protection Rights (For EU Users)

Under GDPR, users have the right to:
Access personal data we store about you.
Correct inaccurate information.
Request deletion (right to be forgotten).
Restrict or object to data processing.
Transfer your data elsewhere (data portability).

Requests are processed within one month. Contact [email protected] to exercise these rights.

CCPA Privacy Rights (For California Residents)

Under the California Consumer Privacy Act (CCPA), users have the right to:
Request details on collected personal data.
Request deletion of personal data.
Opt-out of personal data sales.

Requests are processed within one month. Contact [email protected] to exercise these rights.

Children’s Privacy Protection

We do not knowingly collect personal data from children under 13 years old.

If you believe a child has provided personal information, contact us immediately at [email protected], and we will promptly delete it.

Platform Changes & Rights Transfer

We reserve the right to:

• Modify or discontinue certain platform functions at any time.
• Transfer our contractual rights to a third party with a four-week notice.
• If such a transfer occurs, users may terminate their accounts immediately.

Changes to This Privacy Policy

We may update this Privacy Policy periodically.
Any changes take immediate effect upon posting.
We encourage users to check this page regularly for updates.

Contact Us

For privacy-related inquiries, reach out to us at:
[email protected]